Privacy Policy 

Data Controller

Sarah Broadhead 

Collected Personal Data 

email address, contact number, enquiry message 

Data protection notice

The protection of your personal information has top priority. Of course, we comply with the relevant data protection laws and would like to inform you comprehensively about the handling of your data with the following data protection information.

1. information and contact details of the Controller

The Controller is:

Sarah Broadhead of Sarah Broadhead Glass

Questions regarding data protection can be directed to our data protection officer:

Sarah Broadhead

or by e-mail to  Sarah@sarahbroadheadglass.com

or by telephone on 07891484056

2. visit our website

When you visit our website, we also collect personal data. On the one hand, this concerns data that we collect as soon as you order something from us, but also such data that is collected when you view our websites or our profiles in social media. We explain the details in the following.

Legal basis

The legal basis for this processing of your personal data is our legitimate interest in communicating with our prospects and customers, as well as the analysis and further development of services and products, and the improvement of business processes. Direct customer contact also takes place via our social media support, whereby the processing is based on our contractual relationship or the pre-contractual measures with interested parties.

3. Social media platforms:

Facebook and Instagram: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

IONOS are jointly responsible with Facebook for the processing of Insights data on the Facebook fan page. The corresponding agreement pursuant to Art. 26 GDPR can be found here:
https://www.facebook.com/legal/terms/page_controller_addendum. For more information on Page Insights, please visit
https://www.facebook.com/legal/terms/information_about_page_insights_data.

The general use of Facebook, is your own responsibility. You can find Facebook's privacy policy directly on our Facebook fan page.

You can edit your wishes for personalized advertising by Facebook at any time in their settings on Facebook and contradict.

Twitter: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

For information on the data collected by Twitter, purposes and all other privacy information, please refer to the Twitter privacy policy (https://twitter.com/en/privacy).

You can find an opt-out option at: https://twitter.com/personalization

YouTube: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

For more information on data protection and personal data collected by Google/YouTube during integration, please see the following privacy policy: https://www.google.com/policies/privacy/

An opt-out is also possible: https://adssettings.google.com/authenticated

LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
We also maintain a company profile on the LinkedIn networking platform.

If you are a member there, LinkedIn can assign the call of the content and functions on our profile to your user profile there. For more information, please refer to the privacy information of LinkedIn Ireland at:
https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy

Data stored and used

  • -Address
  • -First and last name
  • -Email address
  • -Phone number
  • -Company name (in case of trade)
  • -address
  • -Product contracts and usage
  • -contract data
  • -Payment data
  • -Tax number
  • -In case of authorization, the master data of the authorized representative

Legal basis

The legal basis for the processing is the contractual basis.

Storage period

We process your data until the termination of your contract. In addition, we store your contract data if there are objections and claims whose clarification is still pending. In addition, we also store your data for a longer period if there are statutory retention obligations. In this case, the processing of the data is limited to compliance with the statutory retention periods and the data is no longer processed for any purposes beyond this. The deletion of personal data takes place for a maximum of 10 years after the end of the calendar year following the termination of the contract

4. Communication in the context of your customer concerns

The satisfaction of our customers is important to us, which is why you can contact our customer support at any time. For the clarification of your concerns we need your data.
For this purpose, we process the following of your personal data:

  • -contact data
  • -Identification and authentication data
  • -contract data
  • -contents of your inquiries
  • -Payment data

We store communications with you until the end of the contract term and beyond that only until open inquiries to us have been finally concluded or insofar as statutory retention obligations provide for this.

Legal basis

The legal basis for this processing is the fulfillment of our contract with you.

 

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